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Suggested reading for incorporating the methodology of business performance management and balanced scorecards into your practice.

Performance Dashboards:
Measuring, Monitoring, and Managing Your Business

by Wayne W. Eckerson
Tips, techniques, and trends on how to use dashboard technology to optimize business performance. Business performance management is a hot new management discipline that delivers tremendous value when supported by information technology.

Performance Management in Healthcare
by Jan Walburg (Editor), Helen Bevan
Performance management is a management philosophy which focuses sharply on the achievement of good and sustainable results. It starts with a strategic process that takes account of internal and external factors and works out clearly defined, measurable strategic objectives, which are then put into operation.

Physician Practice Management: Essential Operational and Financial Knowledge
by Lawrence Wolper
The National Library of Medicine defines medical group practice as: "Any group of three or more full-time physicians organized in a legally recognized entity for the provision health care services, sharing space, equipment, personnel, and records for both patient care and business management, and who have a predetermined arrangement for the distribution of income."

The Balanced Scorecard: Translating Strategy into Action
by Robert S. Kaplan, David P. Norton
As running a corporate or government or not-for-profit enterprise becomes increasingly complicated, more sophisticated approaches are needed to implement strategy and measure performance.

The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment
Robert Kaplan and David Norton unveiled an innovative "performance management system" that any company could use to focus and align their executive teams, business units, human resources, information technology, and financial resources on a unified overall strategy--much as businesses have traditionally employed financial management systems to track and guide their general fiscal direction.

Performance Dashboards and Analysis for Value Creation
(Wiley Finance)
by Jack Alexander
Many companies use performance measures, but only a few have achieved the full potential benefits that a well-designed and implemented performance management framework has to offer. No matter what industry your company competes in, you need a way to measure, monitor, and manage the key activities and processes required to improve business performance and achieve long-term value. Performance Dashboards and Analysis for Value Creation contains the information and expertise you need to do just this—and much more.

Professinal Associations

Medical Group Management Association

Healthcare Financial Management Association

Healthcare Information Management and Systems Society

Healthcare Billing and Management Association

Professional Journals and Newsletters

Medical Economics

Physicians Practice

American Academy of Family Physicians

Health Management Technology

Healthcare Informatics

Florida Medical Business

HIMSS on-line Newsletter

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